Kakamega Road, Off Ukweli Junction P.O. Box 523–40100, Kisumu
24 HOURS SERVICE
St Monica Hopsital-Final Logo-web
Customer Help Desk
St Monica - ksiumu SHA Registration Offices

At St. Monica Hospital, we value every patient and visitor. Our Customer Help Desk is dedicated to ensuring you receive timely assistance, accurate information, and the support you need for a smooth healthcare experience. Whether you have questions about appointments, billing, services, or general inquiries, our team is here to help.

Appointments & Scheduling

Get guidance on booking, rescheduling, or canceling doctor’s appointments with ease..

Details
Billing & Insurance Support

Receive assistance with payments, invoices, insurance claims, and coverage-related questions.

Details
Emergency Assistance

In urgent cases, our help desk quickly connects you to the right department for immediate attention.

Details
General Inquiries

Find information about our services, visiting hours, specialists, and hospital facilities..

Details
Patient Feedback & Complaints

We value your voice. Share your experience, suggestions, or concerns to help us improve our services.

Details

Ways to Reach Us

Visit Us
Customer Help Desk, Main Reception – St. Monica Hospital, Kisumu – Kakamega Road, Next to Ukweli Pastoral Centre.
Call Us
+254 793 848 611
(Available 24/7)
Email Us
admin@stmonicahospitalkisumu.co.ke

st.monicahospital78@gmail.com

Live Chat
Instant support via our website’s live chat feature.